Privacy Policy

Updated 4/11/2023

Protecting your private information is our priority. This Statement of Privacy applies to http://mymedrefills.com, MY MED REFILLS, LLC, as well as HealthSource Medical Associates, PLLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to MY MED REFILLS, LLC include http://mymedrefills.com, MY MED REFILLS, and HealthSource Medical Associates, PLLC.
The MY MED REFILLS website is a healthcare services exchange site. The purpose of the site is to connect patients with licensed and board certified physicians for the review and approval of qualified patient requests for prescription medication renewal. The review and approval of qualified requests will be performed independently by physicians at HealthSource Medical Associates, PLLC. By using the MY MED REFILLS website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, MY MED REFILLS may collect personally identifiable information, such as your:

– First and Last Name
– Date of Birth
– Mailing Address
– Phone number
– Email address
– Photo ID

If you purchase MY MED REFILLS’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

MY MED REFILLS may also collect anonymous demographic information, which is not unique to you, such as your:

– Age
– Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

MY MED REFILLS collects and uses your personal information to operate and deliver the services you have requested.

MY MED REFILLS may also use your personally identifiable information to inform you of other products or services available from MY MED REFILLS and its affiliates.

Sharing Information with Third Parties

MY MED REFILLS does not sell, rent or lease its customer lists to third parties. MY MED REFILLS may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MY MED REFILLS, and they are required to maintain the confidentiality of your information.

MY MED REFILLS may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MY MED REFILLS or the site; (b) protect and defend the rights or property of MY MED REFILLS; and/or (c) act under exigent circumstances to protect the personal safety of users of MY MED REFILLS, or the public.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by MY MED REFILLS. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the MY MED REFILLS website.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

MY MED REFILLS secures your personal information from unauthorized access, use, or disclosure in accordance with HIPAA compliance. MY MED REFILLS uses the following methods for this purpose:

– SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;

• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;

• Debug to identify and repair errors that impair existing intended functionality;

• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;

• Comply with the California Electronic Communications Privacy Act;

• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;

• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;

• Comply with an existing legal obligation; or

• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Patients Under Eighteen

MY MED REFILLS does not provide services for patients under the age of eighteen.

E-mail Communications

From time to time, MY MED REFILLS may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from MY MED REFILLS, you may opt out of such communications by Customers may unsubscribe from emails by “replying STOP” or “clicking on the UNSUBSCRIBE button.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

MY MED REFILLS reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

MY MED REFILLS welcomes your questions or comments regarding this Statement of Privacy. If you believe that MY MED REFILLS has not adhered to this Statement, please contact MY MED REFILLS at:

MY MED REFILLS, LLC
100 N Howard ST, Suite R
Spokane, Washington 99201

Email Address:
info@hsma.sprucecare.com

Telephone number:
737-307-1026

Effective as of October 09, 2025